General Questions (What is Stockvfella?)
The StokFella platform is SSL (Secure Sockets Layer) certified. This means any information you provide on the app is secured. None of your card details are stored on your phone or on their servers. All transactions are encrypted using the latest security processes. It is important you do not share your secret PIN code with anyone (including your fellow stokvel members and executives).
All members of a Stokvel group will have access to view the statements of the group. If any money is taken out ALL the members will get real time notifications. The executive will communicate ahead of time if any withdrawals will be made on the Stokvel account.
Contact email@example.com for Stokvel related questions, for technical issues contact firstname.lastname@example.org
The joining fee is due within 7 days of joining the group and the first contribution within 30 days thereafter.
Yes you can, but these carry VERY high costs so we prefer you use the EFT option.
The payment should reflect next to your name after 2 to 3 days on the group statement on the app. If it doesn’t, please contact email@example.com
Yes, please share the info and sign on process with them.